Last updated: June 2025 · Applies to all direct bookings.
To cancel or modify a booking, please call us at +91 78450 66388 or WhatsApp us. Cancellations are only valid upon written or verbal confirmation from our team. The date and time of your cancellation request will be used to determine eligibility.
Free Cancellation
Cancel more than 72 hours before check-in for a full refund.
50% Refund
Cancel between 24–72 hours before check-in for a 50% refund.
No Refund
Cancellations within 24 hours or no-shows are non-refundable.
Cancellation Timeline
- More than 72 hours before check-in: Full refund of the amount paid.
- Between 24 and 72 hours before check-in: 50% refund of the total booking amount.
- Less than 24 hours before check-in: No refund will be issued.
- No-show (failure to arrive without cancellation): No refund. The full booking amount will be forfeited.
Refund Process
- Approved refunds will be processed to the original payment method (UPI, Card, Bank Transfer).
- Refunds typically take 5 to 7 working days to reflect in your account.
- Cash refunds are available for walk-in bookings paid in cash at the property.
- We are not responsible for delays caused by banks or payment gateways.
Peak Season & Special Dates
- During peak season (December 20 – January 5, and public holidays), a no-refund policy applies to all bookings regardless of cancellation time.
- Long weekend bookings (3+ nights) may have a stricter cancellation window — this will be communicated at the time of booking confirmation.
Modifications
- Date changes and room upgrades are subject to availability.
- Modifications requested more than 48 hours before check-in are generally accommodated at no extra charge (subject to rate differences).
- Modifications within 48 hours of check-in may be treated as a cancellation and re-booking, and the cancellation policy will apply.
How to Cancel
To cancel your booking, please contact us by one of the following methods:
- Call us at +91 78450 66388
- WhatsApp us at +91 78450 66388
- Visit us in person at the property
Please have your booking ID and name ready when you contact us. Cancellations are confirmed only when acknowledged by our team.